[vc_row][vc_column][vc_empty_space height=”7.69em”][/vc_column][/vc_row][vc_row][vc_column width=”3/4″ css=”.vc_custom_1459857781965{padding-right: 45px !important;}”][trx_title]Frequently Asked Questions[/trx_title][trx_accordion initial=”1″ bottom=”5em”][trx_accordion_item title=”ARE YOU NEW?”][vc_column_text]Yes! We’re brand new, just like a squidgy newborn baby. If you smell very carefully, you’ll even be able to smell that lovely gorgeous newborn baby smell too 🙂

(Did you just breathe in? I hope you did, it’s there I promise!)[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”DOES THAT MEAN YOU DON’T KNOW WHAT YOU’RE DOING? “][vc_column_text]No. You will still get dedicated professional care and attention you could expect from any other busy on-line store.

I will just be in between this site, looking after 2 toddlers, taking care of my home, making Toddler Camp, attending playgroups and sending out orders; but you know what that’s like don’t you, us Mama’s can multitask 🙂[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”HOW CAN I PAY?” id=”sc_accordion_item_1508587976043_4″][vc_column_text]The Nurtured.me online shop uses PayPal or Stripe as it’s payment processors. You can choose which you prefer on checkout and both are very secure. 

You can pay through PayPal either with your PayPal account or with any debit or credit card, securely. Stripe can process the payment from your debit or credit card.

Whichever way you choose, your details will be processed securely with the processor and no card details will be sent to our website. We have an up to date SSL certificate to ensure everything is extra secure for you.[/vc_column_text][/trx_accordion_item][trx_accordion_item title=” HOW MUCH DOES DELIVERY COST?”][vc_column_text]For orders within the UK, Delivery costs £2.89 flat rate, but if your order is over £40 then delivery is free.  For delivery outside the UK, please contact me for a price. For those in a hurry, you can upgrade to Next Day Courier delivery for £5.50.

All items will be well packed and wrapped and sent with love. I want your order to arrive with you and make you smile.[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”HOW LONG DOES DELIVERY TAKE?”][vc_column_text]All in-stock items are shipped within 24 hours by either Royal Mail, Hermes or DPD Local couriers. If you are in a hurry you can upgrade your shipping to Next Day Delivery with DPD Local. But if you are in a super last minute rush, just drop me a line, and I’ll do what I can to speed it up.[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”WHY DON’T YOU HAVE MANY PRODUCTS YET?”][vc_column_text]I’m glad you asked! This is a new addition to my current business, and I didn’t want to just fill the store with products for the sake of it looking busy. I want to curate a lovely collection of items that will be treasured.

I don’t want you to help you fill your homes with anything other than gorgeous and well-loved items. There is more to come.[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”HOW CAN I CONTACT YOU?”][vc_column_text]For General enquiries, you can fill in the contact form below.

For anything more urgent, you can message me through the Nurtured.me Facebook page here[/vc_column_text][/trx_accordion_item][trx_accordion_item title=”WHAT ELSE WILL YOU BE SELLING?” id=”sc_accordion_item_1508592010218_5″][vc_column_text]I am currently curating a gorgeous selection of products to Nurture yourselves, your homes and your children as well as the world around us.

All of the products I offer are ethically sourced and plastic-free as much as possible.

You can join my mailing list to be kept updated.[/vc_column_text][/trx_accordion_item][/trx_accordion][vc_empty_space height=”2em”][trx_title]General Enquiry [/trx_title][trx_form style=”form_3″ return_page=”none”][/trx_form][/vc_column][vc_column width=”1/4″][vc_widget_sidebar sidebar_id=”sidebar_cart” el_class=”sidebar”][/vc_column][/vc_row]

Frequently Asked Questions

ARE YOU NEW?

This website is, do you love it? Nurtured.me was founded in 2017 as a blog and home of children’s activities. The shop was born in October 2017 offering ethical wooden toys. Plastic-free products came slightly after in 2018 and I’ve been expanding ever since.

Box Zero was founded in March 2019.

DO YOU HAVE A TEAM?

No. It’s just me at the moment, Hi, I’m Rachael. You will still get dedicated professional care and attention you could expect from any other busy on-line store, but I will just be in between this site, looking after 2 toddlers, taking care of my home, making lovely new products for you, attending playgroups and sending out orders; but you know what that’s like don’t you, us Mama’s can multitask 🙂

HOW CAN I PAY?

The Nurtured.me online shop uses PayPal or Stripe as it’s payment processors. You can choose which you prefer on checkout and both are very secure. 

You can pay through PayPal either with your PayPal account or with any debit or credit card, securely. Stripe can process the payment from your debit or credit card.

Whichever way you choose, your details will be processed securely with the processor and no card details will be sent to our website. We have an up to date SSL certificate to ensure everything is extra secure for you.

HOW MUCH DOES DELIVERY COST?

For orders within the UK, Delivery costs £3 flat rate, but if your order is over £40 then delivery is free.  For delivery outside the UK, please contact me for a price. For those in a hurry, you can upgrade to Next Day Courier delivery for £5.50.

All items will be well packed and wrapped and sent with love. I want your order to arrive with you and make you smile.

HOW LONG DOES DELIVERY TAKE?

All in-stock items are shipped within 48 hours by either Royal Mail, Hermes or DPD Local couriers. If you are in a hurry you can upgrade your shipping to Next Day Delivery with DPD Local. But if you are in a super last-minute rush, just drop me a line, and I’ll do what I can to speed it up.

 

HOW CAN I CONTACT YOU?

For General enquiries, you can fill in the contact form.

For anything more urgent, you can message me through the Nurtured.me Facebook page here

WHAT ELSE WILL YOU BE SELLING?

I am currently curating a gorgeous selection of products to Nurture yourselves, your homes and your children as well as the world around us.

All of the products I offer are ethically sourced and plastic-free as much as possible.

You can join my mailing list to be kept updated.