Frequently Asked Questions
ARE YOU NEW?
Yes! We’re brand new, just like a squidgy newborn baby. If you smell very carefully, you’ll even be able to smell that lovely gorgeous newborn baby smell too 🙂
(Did you just breathe in? I hope you did, it’s there I promise!)
DOES THAT MEAN YOU DON’T KNOW WHAT YOU’RE DOING?
No. You will still get dedicated professional care and attention you could expect from any other busy on-line store.
I will just be in between this site, looking after 2 toddlers, taking care of my home, making Toddler Camp, attending playgroups and sending out orders; but you know what that’s like don’t you, us Mama’s can multitask 🙂
HOW CAN I PAY?
The Nurtured.me online shop uses PayPal or Stripe as it’s payment processors. You can choose which you prefer on checkout and both are very secure.
You can pay through PayPal either with your PayPal account or with any debit or credit card, securely. Stripe can process the payment from your debit or credit card.
Whichever way you choose, your details will be processed securely with the processor and no card details will be sent to our website. We have an up to date SSL certificate to ensure everything is extra secure for you.
HOW MUCH DOES DELIVERY COST?
For orders within the UK, Delivery costs £2.89 flat rate, but if your order is over £40 then delivery is free. For delivery outside the UK, please contact me for a price. For those in a hurry, you can upgrade to Next Day Courier delivery for £5.50.
All items will be well packed and wrapped and sent with love. I want your order to arrive with you and make you smile.
HOW LONG DOES DELIVERY TAKE?
All in-stock items are shipped within 24 hours by either Royal Mail, Hermes or DPD Local couriers. If you are in a hurry you can upgrade your shipping to Next Day Delivery with DPD Local. But if you are in a super last minute rush, just drop me a line, and I’ll do what I can to speed it up.
WHY DON’T YOU HAVE MANY PRODUCTS YET?
I’m glad you asked! This is a new addition to my current business, and I didn’t want to just fill the store with products for the sake of it looking busy. I want to curate a lovely collection of items that will be treasured.
I don’t want you to help you fill your homes with anything other than gorgeous and well-loved items. There is more to come.
HOW CAN I CONTACT YOU?
WHAT ELSE WILL YOU BE SELLING?
I am currently curating a gorgeous selection of products to Nurture yourselves, your homes and your children as well as the world around us.
All of the products I offer are ethically sourced and plastic-free as much as possible.
You can join my mailing list to be kept updated.