Update on this Covid-19 crisis?

Yes, We have flour 😊

In these very uncertain times, I wanted to assure you that we are doing all that we can to protect both our team and our customers with regards to the Covid-19 outbreak.

Here are some of the steps I have taken to ensure that, Government permitting, we can continue to be able to serve you for as long as we can.

Thank you for your continued support,

Rachael x

In our Zero One refill shop in Lancashire

💚 I am still ONLY accepting orders for delivery or collection. Nobody is allowed into the shop. If you don’t pre-order you may have to wait based on scheduled times for collections.

💚No customers will be allowed into the shop at this time. The shop is too small to allow the 2m recommended distance we need to keep at this time.

💚I’m asking people to be sensible with regards to contact and not come too close to us. If you are experiencing any of the symptoms of Covid-19, or have been in contact with any known cases of symptoms, please, please, for the benefit of all, don’t leave your home. You can order online and select delivery.

💚I am offering local delivery to everyone in Great Eccleston, Little Eccleston, Larbreck, Roseacre, Treales, Kirkham and Wesham, Poulton, Thornton, Singleton, Blackpool, St Annes, Ansdell, Lytham, St Michaels, Catterall, Garstang & Preston. If you live close to the shop and I haven’t mentioned your area, please get in touch with me before you order. Please select your area from the shipping options.

💚I am grouping orders into delivery areas to help minimise carbon emissions, and delivering in my super eco mini.

💚All orders will be packed by me, Rachael. I am self-isolating between the shop and home with my daughters and we are keeping our distance from everyone else. Please respect this if you come to collect.

💚You can make payment via the website, or message me for a payment link.

💚I need to make sure we can keep going as long as possible to be able to best serve you. As a result, I have added more of our products to the website temporarily.

💚I have great stocks of most things so should be able to fulfill any order you have. If I am running low, I will contact you to discuss your order, and may need to refund part of your order.

💚I am washing my hands regularly and before packaging each online order and sanitising everything.

Updated 5/5/20

For our online orders

💚I am still able to fulfil online orders, although there may be an extra days delay on these.

💚I have great suppliers who are operating for as long as they can. So as long as I have your item in stock, I will still be able to get it out to you within 48 hours. if you’re in a hurry for anything, please drop us a message too, and we’ll do our best.

💚If you haven’t heard from me about your order and are in a hurry, please get in touch with me.

💚If anything changes on this, we will update here and our social media pages.

💚Follow along for the latest on our social Media

 

Isolation Packs

We now have some packs of food available, Isolation Packs can be ordered here and are a great way to stock up on dried foods quickly and especially if you’re not sure what you want.

 

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